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100% Satisfaction Guarantee
At Hefner Plumbing, we’re committed to providing top-quality products and services. That’s why we offer a 100% guarantee on all our products, piping, and labor. If you’re not completely satisfied, we’ll make it right.
With our 100% guarantee, you can have peace of mind knowing that your Ocala plumbing system is in good hands. We’re committed to your satisfaction and will work tirelessly to exceed your expectations.
Our Equipment and Fixture Guarantee
We guarantee that the equipment and/or fixtures we have installed in your home will perform as we have stated. If any equipment or fixture fails during normal use in the first year, we will either repair or replace the item at no charge to you. (Excludes drain cleaning and repairs made on products when replacement is recommended.)
Water Heater Warranties:
• Standard 6 Year Manufacturer Warranty
• 1 Year Warranty on Labor
Our Repipe Guarantee:
We guarantee that the entire re-pipe project of your house will be completed on or before the date we have promised. We also will patch all drywall or plaster back to its original texture. We guarantee our pipes (PEX) for a period of 2 years. If your pipes ever fail at any time during this period, (excluding acts of God, fire, riot or war), we will repair the failure at no cost. We guarantee that all materials used are specified and “up to code” in your area. Also we guarantee to protect the condition of your home while we are there on the job, making sure that everything is cleaned up completely after the job is done each day – no questions asked. Also, we do not hire any outside subcontractors, or others to do any of the work whatsoever in your home. 0ur technicians are the best qualified and most experienced in re-piping than those of any other plumbing company in Ocala, Florida.