Regarding Hefner Plumbing: On January 17, we had a new Voltex water heater and a new North Star water softener installed. The service tech who came to our house and explained about these products was Andy. He was very knowledgeable and polite. He explained everything so that we understood exactly what we were getting as [...]

Dear Mr. Hefner, We are the B’s and we want to say “thank you” for having such employees as Andy and Colin. They are very professional and very knowledgeable about their jobs and go to the fullest length to explain what they need to do to complete that service. It all started with them doing [...]

Hello Tim, I just want to thank you for the wonderful job your company did to replace my antiquated plumbing. I want you to know that the pair you sent me, Sean and Cody were the best workmen I have ever had in my home. They were so courteous, efficient, and also conscientious about cleaning [...]

Dear Mr. Hefner, There just was not enough room on the “Report Card” we returned to you to adequately express our impression of your employees, Cody, Sean, Colin and Tim. Each and every one of those young men is a credit to your company. They arrived on time. They were extremely polite and never seemed [...]

Dear Mr. Hefner, This letter is to thank you for the excellent service I’ve always received from your company. I am very satisfied with the quality of your work which is first class. Every time you have made repairs at my home, you’ve left everything clean and in good order, which I appreciated very much. [...]

  Dear Hefner Plumbing, First let us say that when our daughter called us and said she found a plumbing company whom she wanted to do the work at her house, we said “be careful,” as we had seen only too much of non-professional work done in Ocala. She called us and asked if we [...]